Commonly Asked Questions
ANSWERS & ADDITIONAL INFORMATION
We have compiled a list of questions that we receive from our clients regularly to help you understand the options available and the process involved in creating a memorial. If you don't find the information you're looking for here, please feel free to contact us, and we will be happy to assist you further.
Our goal is to make the process as smooth and stress-free as possible for you by providing answers to some of the most commonly asked questions.
Common Questions:
For stone orders, we require a 50% of the total for the deposit. Once the stone has been set/delivered to the cemetery, we then will send you a statement. For lettering orders, we ask for payment in full prior to any work being done.
When is payment due?
We highly recommend scheduling an appointment to ensure that we provide you with our undivided attention. However, for lettering orders, we understand that time is of the essence, and we can usually have them ready within 10 minutes, making it possible for walk-ins to be accommodated most of the time. To ensure that we are available to serve you when you arrive, we suggest calling ahead of time to avoid any inconvenience caused by ongoing appointments.
Do I need an appointment for a lettering order?
Prior to visiting us, you need to have a purchased lot with a local cemetery. WE WILL NOT SELL A STONE UNLESS A LOT HAS BEEN PURCHASED. After doing that, then we can narrow down your options. Please visit our cemetery regulations section to further your search.
What do I need to do prior to my appointment?
- Your cemetery paperwork
- Any specific design requests
- Death certificate
What should I bring to my appointment?
We primarily sell granite as well as Bronze.
What kind of stones do you sell?
When it comes to determining the price of a stone, three key factors are taken into consideration: size, shape, and color. As one might expect, larger stones tend to be more expensive than their smaller counterparts. Additionally, the color of the stone can also play a significant role in its pricing. While gray granite is generally the most affordable option, custom colors like India Red and Dakota Mahogany tend to be more expensive due to their unique and distinct properties.
How much does a stone cost?
We accept cash, checks, and all major credit cards.
What forms of payment do you accept?
The amount of space you are allowed for a lot will depend on its size. To determine your specific limitations, we encourage you to visit our page on cemetery regulations, where you can find detailed information on what is permitted.
Is there a standard monument size?
Granite erodes 1/4” every 10,000 years. Granite is the strongest stone and therefore has the longest lifespan.
How long will my granite monument last?
Absolutely! This is what we call a Lettering order. Please just provide us with a picture of the stone and the information that needs to be engraved.
I already have a monument in the cemetery, can you add information to that stone?
No, we only set our own work.
If I buy a stone somewhere else, will you set it?
A monument may appear to sink or lean due to a lack of foundation or an inadequate one. To ensure that a monument is properly supported, the cement foundation should match the size of the base and extend to the frost line, which is approximately 3 feet deep. It's important to emphasize that we dig down to a minimum depth of 3 feet to ensure the monument is firmly erected.
I have noticed some monuments sinking in the cemetery, will mine do that over time?
When you place an order for a stone with us, you can expect it to include the names, dates, an average carving, and a small verse or saying - all at the time of purchase. It's important to note that any additional engraving you may require in the future will incur a separate charge.