Family Owned. Quality Craftsmanship.
To our valued customers
We understand that buying a stone for a loved one can be a rather difficult task. We as a company, believe in taking the time with each and every person who walks through our doors. Purchases usually take 1 hour to complete. We urge you to please plan accordingly.
By appointment only due to heavy traffic of the season.
Smith Monuments is Under New Ownership in 2018
Smith Monuments in Westfield Massachusetts is a family owned business operated by Emily Dumala. Emily is a graduate of the New England School of Art and Design where she majored in Fine Arts with a concentration in Sculpture and Installation. We, as a family, take pride in our ability to create quality pieces to commemorate your loved ones.
Located at 104 Court Street Westfield, MA 01085.
Hours Of Operation
Home visits available by request.
Meet Cash (-ew, -mere, Johnny)
EMOTIONAL SUPPORT DOG
Cash is Emily’s one-year-old English lab! He came into the Smith Monuments family right before the COVID-19 pandemic hit and has taken on the role as honorary emotional support dog for customers (and let’s be serious…us too!) Cash’s favorite things are squeaky toys, tennis balls and meeting new people. Although still a puppy, Cash is a gentle giant and loves every customer who comes to visit.
Cash stays at home with his dad every Wednesday, but you can catch him in our office the rest of the week. If you are uncomfortable with dogs, feel free to call us before your visit so we can plan accordingly.
Established originally in 1909, Smith Monuments has been serving Western Massachusetts for nearly 100 years. Now under new ownership, we are dedicated to providing customers with high-quality craftsmanship, attention to detail, and exceptional customer service. Even though we keep up with the times, we still believe in the old fashion way. Our quality selections are engraved and installed to your complete satisfaction on site.
“My husband and I cannot say enough about our satisfaction working with Smith Monuments. Emily provided a high level of professionalism balanced with such understanding and comfort in our time of need. It can be really hard to make big decisions when faced with tragedy, grief, and vulnerability. Emily held space for us with such warmth, kindness, and empathy and truly listened to what we shared. She took our vision and brought it to life. The installation was handled by Emily's dad and brother, again with seamless professionalism. Because of Emily and her family, our family now has a beautiful monument/way to honor and remember our loved one and we are forever grateful for this comfort and step towards healing/closure. We couldn't be more pleased with the way it turned out. Thank you Smith Monuments!”Lauren F.
“Emily and Trisha did an amazing job helping me and my sister with our parents headstone. They did an amazing job guiding us and answering every question. They were so caring and understanding and we appreciate everything they did for us. I recommend greatly! Thank you Thank you!”Brandon M.
“With all the grief and pain of losing a loved one, it was a relief that choosing a headstone was one less thing to stress about. Emily made the process easy, and made sure that we ended up with a monument that we were happy with. The communication was excellent, and the service was compassionate, friendly, and understanding.Ksenia L.
I really felt like I was valued as a customer, and I would highly recommend Emily and Smith Monuments to anyone who is in need of their services!”
“I am so impressed with the level of care, compassion & professionalism that I experienced with the folks at Smith monuments. My beloved Mom's bench is so beautiful... I would recommend Smith over any other place in a heartbeat. From my initial contact to the delivery of the bench, everyone was thoughtful and compassionate. Thank you everyone!!”Dina R.
“This business is under new ownership. I had attempted to work with the previous owner who failed on numerous times to follow up. The new owner, Emily, has been fantastic. Very pleasant with prompt action, communication and follow-up. I live out of state and had more than one request for her to help with issues outside of her usual service of which she accommodated 100%. 5 stars are not enough. Thanks for everything Emily!”Robert W.Saint Petersburg, FL
“Everyone at Smith Monuments was so friendly and helpful during a difficult time for my family. We are so pleased with the results and would recommend Emily to anyone who needs her help in the future. Thank you!”Carley L.Wilbraham, MA
“Emily and her team made the process very simple and comforting. Would recommend!”Corey S.Westfield, MA
“I loved working with Emily. She was so helpful during a very stressful time. I was pleased. Exceptional artwork & service. The bench is lovely.”Nancy P.
“Emily the new owner was a pleasure to work with in the design of a custom monument for my late wife Iris. Her artistic talent and personal caring touch is outstanding. My entire family was completely pleased with the finished monument. Thank you Emily you made a very difficult time in my life a much easier task.”Greg G.
“Emily "New Owner" of Smith Monuments is warm, welcoming and professional.
Our first visit back in 05/2018 was not good. The past operator never followed through with our engraving request. The cemetery secretary said to try Smith one more time; they were under new management now. Boy, we were glad we did! Night and day difference! I have utilized Emily's services for engravings and engraving corrections”Leo D.
“The new owners have an amazing personal touch with quality work! You will not be disappointed if you hire Smith Monuments!!!”Kevin
For urgent requests please call 413-568-8682.
104 Court Street | Westfield, MA 01085