“My husband and I cannot say enough about our satisfaction working with Smith Monuments. Emily provided a high level of professionalism balanced with such understanding and comfort in our time of need. It can be really hard to make big decisions when faced with tragedy, grief, and vulnerability. Emily held space for us with such warmth, kindness, and empathy and truly listened to what we shared. She took our vision and brought it to life. The installation was handled by Emily's dad and brother, again with seamless professionalism. Because of Emily and her family, our family now has a beautiful monument/way to honor and remember our loved one and we are forever grateful for this comfort and step towards healing/closure. We couldn't be more pleased with the way it turned out. Thank you Smith Monuments!”

Lauren F.

“Emily and Trisha did an amazing job helping me and my sister with our parents headstone. They did an amazing job guiding us and answering every question. They were so caring and understanding and we appreciate everything they did for us. I recommend greatly! Thank you Thank you!”

Brandon M.

“With all the grief and pain of losing a loved one, it was a relief that choosing a headstone was one less thing to stress about. Emily made the process easy, and made sure that we ended up with a monument that we were happy with. The communication was excellent, and the service was compassionate, friendly, and understanding.
I really felt like I was valued as a customer, and I would highly recommend Emily and Smith Monuments to anyone who is in need of their services!”

Ksenia L.

“I am so impressed with the level of care, compassion & professionalism that I experienced with the folks at Smith monuments. My beloved Mom's bench is so beautiful... I would recommend Smith over any other place in a heartbeat. From my initial contact to the delivery of the bench, everyone was thoughtful and compassionate. Thank you everyone!!”

Dina R.

“This business is under new ownership. I had attempted to work with the previous owner who failed on numerous times to follow up. The new owner, Emily, has been fantastic. Very pleasant with prompt action, communication and follow-up. I live out of state and had more than one request for her to help with issues outside of her usual service of which she accommodated 100%. 5 stars are not enough. Thanks for everything Emily!”

Robert W.Saint Petersburg, FL

“Everyone at Smith Monuments was so friendly and helpful during a difficult time for my family. We are so pleased with the results and would recommend Emily to anyone who needs her help in the future. Thank you!”

Carley L.Wilbraham, MA

“Emily and her team made the process very simple and comforting. Would recommend!”

Corey S.Westfield, MA

“I loved working with Emily. She was so helpful during a very stressful time. I was pleased. Exceptional artwork & service. The bench is lovely.”

Nancy P.

“Emily the new owner was a pleasure to work with in the design of a custom monument for my late wife Iris. Her artistic talent and personal caring touch is outstanding. My entire family was completely pleased with the finished monument. Thank you Emily you made a very difficult time in my life a much easier task.”

Greg G.

“Emily "New Owner" of Smith Monuments is warm, welcoming and professional.

Our first visit back in 05/2018 was not good. The past operator never followed through with our engraving request. The cemetery secretary said to try Smith one more time; they were under new management now. Boy, we were glad we did! Night and day difference! I have utilized Emily's services for engravings and engraving corrections”

Leo D.

“The new owners have an amazing personal touch with quality work! You will not be disappointed if you hire Smith Monuments!!!”

Kevin