“This business is under new ownership. I had attempted to work with the previous owner who failed on numerous times to follow up. The new owner, Emily, has been fantastic. Very pleasant with prompt action, communication and follow-up. I live out of state and had more than one request for her to help with issues outside of her usual service of which she accommodated 100%. 5 stars are not enough. Thanks for everything Emily!”

Robert W.Saint Petersburg, FL

“Everyone at Smith Monuments was so friendly and helpful during a difficult time for my family. We are so pleased with the results and would recommend Emily to anyone who needs her help in the future. Thank you!”

Carley L.Wilbraham, MA

“Emily and her team made the process very simple and comforting. Would recommend!”

Corey S.Westfield, MA

“I loved working with Emily. She was so helpful during a very stressful time. I was pleased. Exceptional artwork & service. The bench is lovely.”

Nancy P.

“Emily the new owner was a pleasure to work with in the design of a custom monument for my late wife Iris. Her artistic talent and personal caring touch is outstanding. My entire family was completely pleased with the finished monument. Thank you Emily you made a very difficult time in my life a much easier task.”

Greg G.

“Emily "New Owner" of Smith Monuments is warm, welcoming and professional.

Our first visit back in 05/2018 was not good. The past operator never followed through with our engraving request. The cemetery secretary said to try Smith one more time; they were under new management now. Boy, we were glad we did! Night and day difference! I have utilized Emily's services for engravings and engraving corrections”

Leo D.

“The new owners have an amazing personal touch with quality work! You will not be disappointed if you hire Smith Monuments!!!”

Kevin